Reference

How riyal188 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the platform — plus how we store it, who can see it, and how you can request changes.

Account data protectionDANA, OVO, GoPay payment dataYour right to access or deleteCookie and device dataContact us to update records

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What Data We Collect and Why

riyal188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account with riyal188, we collect the details you provide — name, email address, phone number and the e-wallet identifier you link (DANA, OVO or GoPay). We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Transaction

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data, including amounts and wallet references, is retained for the period required to settle payments and respond to any disputes. When you access the platform from a mobile device in Jakarta or anywhere else in Indonesia, we also log device type, IP address and session timestamps
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— these help us detect unusual login attempts and protect your account. We do not sell your personal data to third parties. Where we share data with payment processors or security partners, it is limited to what is strictly needed to complete your request. We may
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share data where required by applicable law in your jurisdiction. You have the right to request a copy of the data we hold about you, ask us to correct inaccurate records, or ask us to delete your account data where no legal retention obligation applies. Submit
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any such request through our support channel and we will respond within a reasonable timeframe.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

We apply SSL encryption to every connection between your device and our servers, so data moving during login, deposit confirmation or withdrawal requests is protected in transit. Account passwords are stored in hashed form — we never hold your password in plain text. Below are the four specific areas we focus on to keep your data handled responsibly.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Payment Data Retention

DANA, OVO and GoPay transaction records are kept for the period needed to resolve disputes and meet any applicable legal retention requirement — not longer.

Account Security

Each login triggers an OTP check to your registered phone number. Unusual activity from a new device or IP address prompts an additional verification step before access is granted.

Data Change Requests

To update your registered email, phone or wallet details, submit a request via live chat or email with your account ID. We verify identity before making any changes.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct or delete the personal data riyal188 holds on your account, reach out through any of the channels below. For wallet-related data queries — such as a DANA or GoPay transaction record you want reviewed — include your account username and the relevant transaction date so we can locate the record without delay.

Common Questions About Your Data and Rights

These are the questions we hear most often from account holders about how their personal information is collected, stored and managed on riyal188.

We collect your name, email, phone number and the e-wallet identifier you use — DANA, OVO or GoPay. Device and session data is also logged when you access the platform.

Only with the payment processor needed to complete your transaction. We do not sell wallet data to third parties, and sharing is limited to what the transaction strictly requires.

We keep records for the period needed to settle payments and meet any legal retention obligation in your jurisdiction. Once that period ends and no dispute is open, deletion can be requested.

Yes. Contact our support team via live chat or email with your account username. We will compile the data we hold and send it to your registered email address.

Submit a deletion request through live chat or the Help Centre. We verify your identity first, then process the request — subject to any legal retention rules that apply.

We use session cookies for login continuity and analytics cookies for page performance. You can block or clear cookies in your browser settings; some features may not work without session cookies.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRiyal188 Glossary InfoAdu Q Table

How riyal188 Handles Your Personal Information

How We Protect and Manage Your Information

Cookie Usage

Payment Data Retention

Account Security

Data Change Requests

How to Reach Us About Your Data

Common Questions About Your Data and Rights

01 What personal data does riyal188 collect when I open an account?

02 Is my DANA or OVO transaction data shared with anyone?

03 How long does riyal188 keep my account and payment records?

04 Can I request a copy of all the data riyal188 holds on me?

05 How do I ask riyal188 to delete my personal data?

06 Does riyal188 use cookies, and can I turn them off?

Privacy Policy

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