Reference

Terms Conditions That Cover Your Account

These Terms & Conditions govern every action tied to your riyal188 account — from registration and deposits via DANA, OVO, or GoPay, through to withdrawals and account closure.

Applies to all account typesCovers DANA, OVO, GoPay useSubject to local law eligibilityUpdated when terms changeIndonesia region scope
riyal188 Terms Conditions That Cover Your Account
HOW WE HANDLE POLICY

Account Security and Terms Enforcement

We apply these terms consistently across all accounts. Below is how we handle the areas that matter most — data handling, account security, who can request changes, and how to reach us when something needs to be corrected.

Data Handling

Account data you submit during registration is held in line with our privacy policy. We do not share wallet details — DANA, OVO, GoPay account numbers — with third parties outside of transaction processing.

Account Security

You are required to set a strong password and keep it private. If you suspect unauthorised access, contact support immediately so we can lock the account and review recent wallet activity.

Term Change Requests

Only riyal188 can amend these terms. If you disagree with a change, you may close your account before the change takes effect. Requests to alter individual clauses are not accepted.

Dispute Contact

Terms disputes can be raised via live chat or email with your account ID. We review the relevant transaction records — including GoPay or DANA wallet logs — before responding.

TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or if you believe a term has been applied incorrectly to a DANA, OVO, or GoPay transaction, contact our support team directly. We handle terms-related queries through live chat, email, and our help desk — responses address your specific account situation, not generic answers.

Live Chat Reach our support team through the live chat window on the site. Use this for urgent terms queries tied to your account or a specific wallet transaction.
Email Support Send a detailed terms question to our support email. Include your account ID and the clause or transaction you are asking about for a faster, accurate reply.
Help Desk Our help desk handles escalated terms disputes, including cases where a GoPay or OVO withdrawal was held pending verification under a specific account rule.

Common Questions About These Terms

These are the questions we hear most often about how our Terms & Conditions apply to account use, wallet payments, and access rights. Each answer reflects how the terms work in practice for accounts in supported Indonesia regions.

Yes. Any deposit or withdrawal made through DANA, OVO, or GoPay falls under these terms. By confirming a wallet transaction, you accept that it is authorised and subject to the rules here.

We may suspend or permanently close your account. Wallet balances held at the time of suspension are reviewed individually, and any funds owed are returned in line with the terms.

Contact support with your registration date and account ID. We can confirm which version of the terms was in effect and what changes have been made since you joined.

Updates are posted to this page with a revised effective date. If the change is significant, we will also notify you via the contact details on your account before it takes effect.

The same terms apply across all supported regions, including players in Jakarta. Access and eligibility depend on local law in your area — the terms themselves do not change by city.

That clause is read down or set aside to the extent it conflicts with local law. The rest of the terms remain in full effect. Access is available only where local law permits it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.